Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following notice.
The sidewalk along Crestview Boulevard is scheduled to be repaired next week. Due to safety concerns, the front door of the Queenstown Financial Services (QFS) building will be inaccessible from Monday, 15 January, to Wednesday, 17 January. QFS employees and customers are advised to use the north entrance on Sycamore Avenue. To get to the receptionist on the second ﬂoor, take either the staircase or the elevator, both of which can be found near the north entrance.
- What is the purpose of the notice?
(A) To introduce changes to certain safety regulations
(B) To announce the temporary closure of an entryway Boulevard.
(C) To report the installation of a new elevator
(D) To disclose the new location of a company
- What is suggested about the QFS building?
(A) Many employees work there.
(B) It will reopen on Thursday.
(C) The main entrance is on Crestview
(D) The renovation project will take more than a week.
Questions 149-150 refer to the following e-mail.
To: Corporate Resource Team
From: Junko Shigeno, Team Lead
Date: January 27
Subject: Support issues
At next week’s strategy session, we will address the specific needs of our company representatives working at our new overseas retail locations. Our goal is to have each employee fully trained in marketing our products and in client retention. I’m requesting that each of you be ready to present two ideas on the best way to provide them with training and logistical support at levels comparable to their domestic counterparts.
Team Lead, Integra Optics
- According to the e-mail, what is true about Integra Optics?
(A) It markets corrective eyewear.
(B) it has an international presence.
(C) It plans to open several more stores.
(D) It just produced a new line of products.
- What does Ms. Shigeno ask employees to do?
(A) Evaluate a proposal
(B) Contact clients
(C) Attend training sessions
(D) Prepare for a meeting
Questions 151-152 refer to the following information.
At the Froehling Company, we take great pride in our high—quality, easy—to—assemble furniture, and we want you to be completely satisfied with your purchase.
Before beginning to assemble the product, check the parts list to make sure that all parts have been included in the box.
If your item is missing parts or assembly hardware, or if it has been damaged during shipping, do not return the product to the store from which you purchased it; stores do not stock replacement parts. Rather, contact us directly and we will send you the item(s) required free of charge. You can reach us by
– visiting us at www.froehlingco.com to order replacement parts online; I
– sending us an e-mail at firstname.lastname@example.org; or
– calling us anytime at 555-0128.
- What is the purpose of the information?
(A) To inform customers where to obtain product assembly instructions
(B) To notify customers how to resolve a problem involving their purchase
(C) To offer a gift to loyal customers of a company
(D) To help customers find nearby retail stores
- What is suggested about the Froehling Company?
(A) It has customer service representatives available at all times.
(B) It recommends returning damaged goods to the retailer.
(C) It has a new system for keeping track of inventory.
(D) It supplies a product catalog with each order.
Questions 153-154 refer to the following text—message chain.
Marina Tincheva 9:01 A.M.
Luis Machado 9:03 A.M.
Marina Tincheva 9:04 A.M.
Luis Machado 9:06 A.M.
Marina Tincheva 9:07 A.M.
- Who most likely is Mr. Machado? 154
(A) A cafe waiter
(B) A dessert chef
(C) A wedding florist
(D) A restaurant manager
- At 9:04 A.M., what does Ms. Tincheva most likely mean when she writes, “It doesn’t make sense”?
(A) The bride should be there already.
(B) Her coworker usually arrives early.
(C) She received the wrong paperwork.
(D) She does not know where her key is.
Questions 155-157 refer to the following information from a brochure.
Visiting Carlin County? Don ’I miss these points of interest!
Avevo Botanical Garden
Open daily, 9 A.M.—6 P.M.; $8 admission
With stunning views of Gull Bay, the Avevo Botanical Garden is a beautiful place to examine and learn about the region’s abundant and diverse plant life.
Rever Concert Hall
Open to the public Monday to Friday, 10 A.M.—4 PM.
Designed by renowned architect Ang Zhao, the Rever Concert Hall has striking architecture and is well worth a visit. Guided tours are available for $2 per person.
Carlin County Museum of Art
Open daily, 10 A.M.—-7 RM; $5 admission
This lovely art museum focuses on works by local artists. Special exhibits rotate monthly.
The Maritime Museum
Open Wednesday to Sunday, 9 A.M.—-4 P.M.; no fee, but donations are welcome
An impressive collection of historical artifacts makes the Maritime Museum a wonderful place to learn about the region’s seafaring history. This museum is located on a retired ship on East Beach.
- What is the purpose of the information?
(A) To provide a schedule of events
(B) To give directions to notable landmarks
(C) To highlight the accomplishments of local artists
(D) To describe tourist destinations
- What is indicated about Carlin County Museum of Art?
(A) It is closed on Mondays.
(B) It was designed by a famous architect.
(C) It features collections from around the world.
(D) It changes some exhibits periodically.
- According to the information, what do the Avevo Botanical Garden and the Maritime Museum have in common?
(A) Both charge a small admission fee.
(B) Both are located near water.
(C) Both display historical artifacts.
(D) Both offer guided tours.
Questions 158-160 refer to the following article.
Bingham Man Receives Award
by Timur Kardos
9 October—A Bingham native received this year’s Contributors Award from the Association for the Construction of Steel Bridges (ACSB), a trade organisation. Scott Moore, 66, was presented the award during yesterday’s annual ACSB meeting in Norwalk.
According to an ACSB press release, the award is given every year to “an individual who has contributed signiﬁcantly to the betterment of the steel industry.” ACSB spokesperson Cora Schroeder said, “Mr. Moore devotes his spare time to ensuring quality in our industry. For the past decade, he has dedicated himself to helping the ACSB monitor and reﬁne steel—production standards and practices. This year, he chaired a committee that created an improved set of standards for structural steel used in the construction of bridges.”
Mr. Moore was born and raised in Bingham and received his engineering degree from Bingham University. After graduating, he worked as a construction manager during the building of Bingham’s new City hall. He joined Marshall Steel 39 years ago as a building supervisor, ultimately rising to his current position of senior project engineer.
- What is suggested about Mr. Moore?
(A) He led efforts to raise standards for steel use.
(B) He designed a new type of bridge.
(C) He serves on a committee with Ms. Schroeder.
(D) He has received several awards from the ACSB.
- According to the article, what happened ten years ago?
(A) Mr. Moore moved to Nonivalk.
(B) Mr. Moore began to help the ACSB.
(C) The ACSB revised its membership requirements.
(D) The ACSB first presented its award.
- What was Mr. Moore’s first job at Marshall Steel?
(A) Senior project engineer
(B) Company spokesperson
(C) Construction manager
(D) Building supervisor
Questions 161-164 refer to the following Web page.
Golden Day Stock Photographs
Using stock images in your materials can signiﬁcantly improve your company’s ability to communicate—not only with external clients but with employees as well. A well-chosen image can serve many functions, from increasing employee engagement with internal communications, to catching the attention of potential clients, to helping readers of documents better understand complex ideas.
Golden Day’s images come from a unique international network of contributors, so our selection is not only large but also truly diverse. No matter the size of your organization, and no matter where you are located and with whom you do business, you will ﬁnd the perfect photo to enhance your message.
Our monthly subscription plans range from $49 to $495 based on the quantity and resolution of the images you download. Once you download an image, there are no limits on its usage.
Don’t miss our special introductory offer: ﬁrst-time subscribers qualify for consultations with our branding experts for six months at no extra cost! Our experts will help you ensure that all your client-facing materials are cohesive and make your company stand out.
- What reason to use stock images is NOT mentioned in the advertisement?
(A) To encourage employees to read company newsletters
(B) To keep current customers interested in a company’s brand
(C) To attract new customers
(D) To help clarify written information
- According to the advertisement, why are Golden Day‘s images special?
(A) They are a larger size than is typically offered.
(B) They are created by famous photographers.
(C) They are used by multinational companies.
(D) They are sourced from all over the world.
- The word ”resolution” in paragraph 3, line 1, is closest in meaning to
(A) level of detail
(B) statement of agreement
(C) subject matter
(D) firmness of purpose
- What is Golden Day offering to new customers?
(A) Free marketing advice
(B) Discounts on subscription plans
(C) Limited-time access to additional photo collections
(D) Introductions to potential new clients
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